For bespoke projects, ourhandknotted collections can take up to 16-22 weeks depending on the size.  Our machine made rugs will be delivered in4-6 weeks.Please note that larger rugs cantake longer to produce and to deliver.

For rugs ordered online, we want to make sure that you are entirely delighted by your choice. Our return policy is30 days upon receipt for a full exchange. The rug must be in original condition and packed in original packing. The transport costs will not be refunded.  To return a rug you must first contact us.  Returns are not accepted for any roll or custom orders. These are specially tailor made.