In the hotel industry, customer experience does not depend solely on the quality of service. The interior layout, materials, acoustics and general atmosphere of an establishment directly contribute to the perception that a guest will have of their stay.
Often considered as a simple decorative element, the carpet can actually play a major role in the comfort and identity of a hotel. In a room, a hall, a restaurant or a corridor, it helps to create a warmer, discreet and high-end atmosphere.
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The carpet immediately transforms the perception of an interior. Unlike a hard floor, it provides a feeling of softness, warmth and comfort, both visually and to the touch.
The choice of materials plays an essential role here. Wool, for example, is particularly appreciated in the hotel industry for its natural, warm and comfortable appearance. Materials such as Tencel or viscose can bring more brightness thanks to their subtle reflections and give the carpet a particularly refined appearance.
These associations of textures allow to create carpets with more depth and participate in the development of a premium atmosphere.
In a bedroom or a lounge area, the carpet also helps to visually structure the space. Placed under a bed, a sofa or a set of armchairs, it brings together the different decorative elements and makes the room more welcoming.
The customer does not necessarily identify it consciously, but he still feels this difference: a space dressed by a carpet often seems more warm, comfortable and finished.
Noise is one of the fastest things that can degrade a guest’s hotel experience
Not in the corridors, moving luggage, conversations, chairs moved in a restaurant or resonance in a room: the parasitic noises are numerous in hotel spaces.
The carpet allows to absorb some of the sounds and reduce reverberation, unlike hard surfaces such as tiles, or even parquet.
In the corridors and rooms especially, this property helps to create a much quieter atmosphere. The carpet thus directly participates in the customer, the feeling of calm and intimacy, an essential element of the hotel experience.
In a particularly competitive sector, a hotel must also manage to create a recognizable identity. The carpet can then become a real element of decoration and visual signature.
Colours, shapes, patterns, dimensions or materials can be adapted to the concept of the establishment. A carpet specially designed for a suite or a restaurant allows to reinforce the aesthetic universe desired by the architect or decorator.
At Angelo, the carpets can be custom-made to fit precisely into a hotel project. The dimensions, colours, shapes and materials can be adapted to the characteristics of the space and the identity of the establishment.
This customization allows to go beyond the simple choice of an existing carpet to create an element that is truly part of the interior architecture.
Eventually, certain patterns or color combinations can even become recognizable elements of the hotel and contribute to its brand identity.
To achieve a consistent result, the choice of carpet should ideally be integrated relatively early in the planning process.
Dimensions, colors, furniture, light, circulation and technical constraints must be studied together.
Angelo accompanies architects, decorators and hospitality professionals in the development and renovation of their interior spaces, thought as a whole. Indeed, the appearance of a welcoming hotel is not limited to its carpet cover, but must be thought in a complete approach that takes into account each element, from painting to curtains and furniture, in order to create a coherent and pleasant environment for the client.
This support makes it possible to adapt each solution to the different areas of the hotel: rooms, suites, corridors, restaurants, lounge areas, meeting rooms or lobby.
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