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FAQ

personalize your rug

HOW CAN I PERSONALIZE MY RUG?

The design, colour and/ or size are customizable. You can boffer us your own drawing and the design team can guide you and advise you on the feasibility of the project. We do not do besoke below 2m2. All the bespoke rugs generate a pre-payment of 30% on the total price, 100% if the rug costs less than 300€. The balance is to be paid before shipment.

WHAT RUG CAN BE MADE IN A ROUND?

All the rugs in our collection can be made in a round way.

I DO NOT LIKE THE COLOUR, CAN IT BE DONE IN A DIFFERENT COLOUR?

Yes, the colours can be modified and selected among our 2 pomboxes (pombox colour wool and pombox colour viscose). There may be a 5% colour tolerance between the sample and the final rug

ON WHICH RUG CAN WE DO A PINDING?

All pindings are possible on all our qualities (edge in cotton, suture, bangs and edges in leathers....) Everything is possible according to your desires, contact us to discuss about it. Angelo Rugs realizes your bespoke projects, meets you and accompanies you throughout the development of your interior. (contact: export@angelorugs.com)

 

Colour, size, material what to choose?

WHAT COLOUR OF RUG SHOULD I CHOOSE?

The choice of the colour is above all a matter of taste. You can still keep in mind, the tips below to choose your rug: A dark rug is easier to maintain because the small stains will be less visible. On the contrary, a light rug must be maintained rigorously, but it will give the illusion of a larger room. We advise them especially in the rooms. Cold shades will give the room a 'serious' feeling (ideal for a desk, for example) while warm shad will bring usability (ideal for a living room)

WHAT SIZE OF RUG TO CHOOSE?

A simple and effective method is to use sheets of newspaper to illustrate the rug to the floor. it is generally recommended to extend your rug by 60 cm of your furniture. For a table, it is recommended to provide enough elngth to be able to move the chairs without the foots being caught in your rug, About 80 centimeters on average and can go up to 120 cm dependng on the model of your chair. Large rugs are ideal to delineate multiple areas within a large room.

WHAT QUALITY TO CHOOSE?

ANGELO RUGS designs its rugs following 3 manufacturing techniques: hand knotted, hand woven and hand tufted. These 3 types of production offers varied interests. The knotted hand rugs have the advantage of being very fine and proposing fine and detailed designs. All associated with a great resistance. It is also common to say that a knotted rug lasts a lifetime. They will be adapted to places of passage if their material is not too fragile.
The tufted rugs have a very high density. Associated with noble and soft materials, this result will be very comfortable. This production technique introduced more recently makes rugs more affordable than knotted hand rugs. They can not be washed and can not rest on a soil that has just been cleaned.
WOVEN rugs are simply made on a loom. The main advantage of this technique is the speed of production once the colors are tinted. On the other hand, the drawing is more limited than a knotted hand or tufted hand.

Maintain your rug

HOW TO PRESERVE THE BEAUTY OF MY CARPET?

- Place it in a ventilated space without humidity
- Prefer low sun exposure to preserve the brillance of colours
- Move the rug to other places from time to time and place it in different positions to avoid wear due to daily actions.
- Vacuum the rug at least once a week.
- Take care of your rug with a specialized professional once or twice a year.They will extend his life and bring back shine to the colors back to life, clean it thoroughly and give you the best advice.

HOW TO REMOVE A MARK?

- Take action quickly and take a white towel or cloth to absorb the liquid immediately.
- If it is a wool carpet delicately dab your mark with mild shampoo diluted with a little water. Let it dry and the markwill be diminished or gone.
Angelo Rugs recommends the starterset of James (27,95 €).It contains the first aid in case of accident of marks on rugs or wall to wall.
https://www.james.eu/fr/produits/james-starterset.html

CAN I PASS THE VACUUM ON A RUG?

It is recommended to vacuum to remove dust, which in time becomes encrusted and decreases the natural brightness of your rug. The answer is yes you can vacuum your rug, be careful to always vacuum in the direction of the hair and without aggression especially if it contains bristles.

HOW TO MITIGATE ODORS LEFT ON MY RUG?

At first, vacuum, then sprinkle your rug with baking soda and let it work a day or all night. Once the time has elapsed, gently vacuum all the powder with your vacuum cleaner.(For more details, contact us to receive your maintain guide against the odours.

CAN I APPLY A PRODUCT TO WATERPROOF THE RUG?

yes, you can waterproof your rug to prevent stains.We recommend the following website: http://www.texguard.com/

Delivery time and transportation costs

HOW LONG DOES IT TAKE TO RECEIVE OUR RUGS?

if the rug is in our stock, you will receive your rug within 2 weeks.For bespoke rugs, the time varies according to the technique and the origin of the rugs.ACCORDING TO THE TECHNIQUE (PRODUCTION INDIA)
Tufted = 3 to 4 month
woven = 4 to 4,5 month
hand knotted = 4 to 6 month
COLLECTION PRODUCED IN EUROPE
Wooly, faux silk, Tencella, Baikal: 4 to 6 month

WHAT ARE THE SHIPPING FEES?

- Samples: shipping only 10 € shipping cost
- For the shipping costs, consult us, the fees vary according to the country and the size of the rug.

 

Guarantee & SAS

HOW MANY YEARS IS MY RUG GUARANTEED

Your rug is guaranteed 2 years for normal use and maintenance by a specialist, Our rugs are submit to a strict quality control. We make sure to ensure a consistent quality and we offer high quality rugs through the use of qualitative materials selected with care and hand production.

WHERE CAN I SEE ANGELO PRODUCTS?

You can meet us in our showroom in Brussel (Design District).For an appointment in the Benelux or at the showroom, please contact our sales representative for Benelux; Lut Kerckhof at+32 (0) 478 57 94 24 or by email address: belgie@angelorugs.com
We also have samples in stock if you wish to order them.Contact us if you want to know the nearest point of sale.

for all other questions, contact us.
by telephone: 056 206 106
by email: export@angelorugs.com or sales@angelorugs.com

Find us also throughout trade shows (Maison & Objet, EquipHotel, Intirio...) all year round!
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